Privacy Policy

Your privacy is our priority. Learn how we protect and handle your data.

Last Updated: January 27, 2025

Privacy Overview

At MonetizeDesk, we are committed to protecting your privacy and ensuring transparency about how we handle your data. This privacy policy explains what data we collect, how we use it, and your rights regarding your personal information.

Our Privacy Principles

Data Minimization

We only collect data that is necessary for providing our services and improving your experience.

Full Transparency

We clearly explain what data we collect, how we use it, and who we share it with.

Strong Security

We implement industry-standard security measures to protect your data from unauthorized access.

User Control

You have complete control over your data, including the ability to access, modify, or delete it.

Data Collection

We collect minimal data necessary to provide our services effectively.

Social Media Platform Data

When you connect your social media accounts (Facebook, Instagram, Twitter/X, LinkedIn, YouTube), we collect:

Facebook & Instagram:

  • Public profile information (name, profile picture, user ID)
  • Pages and accounts you manage
  • Permission to publish content on your behalf
  • Analytics data for your posts (reach, engagement, impressions)
  • Email address associated with your Facebook account

Important: We only request permissions necessary for MonetizeDesk's functionality. We never access your private messages, friend lists, or personal posts not related to pages you manage.

Automatically Collected Data

When you use our service, we automatically collect certain technical information:

  • Technical information (IP address, browser type, device information)
  • Usage patterns and feature interactions
  • Performance metrics to improve service quality
  • General location information (country/region level only)
What We Don't Collect

We prioritize your privacy by NOT collecting:

  • The specific URLs you process
  • Downloaded video content or metadata
  • Personal information unless voluntarily provided
  • Cross-site tracking or behavioral profiling

Data Security

We implement comprehensive security measures to protect your information.

Data Encryption

All data is encrypted in transit using SSL/TLS protocols and at rest using industry-standard encryption.

Access Controls

Strict access controls ensure only authorized personnel can access systems containing personal data.

Security Monitoring

Continuous monitoring and logging help us detect and respond to security threats quickly.

Regular Updates

We regularly update our security measures and conduct security audits to maintain protection standards.

Security Incident Response

In the unlikely event of a security incident, we will notify affected users within 72 hours and take immediate action to secure systems and data.

Data Deletion & Account Removal

You have complete control over your data and can request deletion at any time.

How to Delete Your Data

Method 1: Self-Service Deletion

  1. Log in to your MonetizeDesk account
  2. Navigate to Settings → Privacy & Security
  3. Click on "Delete My Account"
  4. Confirm deletion by entering your password
  5. All your data will be permanently deleted within 30 days

Method 2: Disconnect Social Media Accounts

  1. Go to Settings → Connected Accounts
  2. Click "Disconnect" next to any connected social media account
  3. This immediately revokes MonetizeDesk's access to that platform
  4. All cached data from that platform is deleted within 24 hours

Method 3: Email Request

Send a deletion request to privacy@monetizedesk.com including:

  • Your account email address
  • Specific data you want deleted (or "all data")
  • We will process your request within 48 hours
Facebook Data Deletion

When you disconnect Facebook/Instagram or delete your MonetizeDesk account:

  • MonetizeDesk's access to your Facebook data is immediately revoked
  • All Facebook-related data stored in MonetizeDesk is permanently deleted
  • Scheduled posts to Facebook/Instagram are cancelled
  • You can also revoke access directly from Facebook Settings → Apps and Websites
Data Retention Timeline
Active account data
Retained while account is active
After account deletion request
Deleted within 30 days
Social media disconnection
Deleted within 24 hours
Backup data
Deleted within 90 days

Your Privacy Rights

You have comprehensive rights regarding your personal data under GDPR and other privacy regulations.

GDPR Rights (for EU residents)

Right to Access

You can request access to all personal data we have about you.

Right to Rectification

You can request correction of any inaccurate or incomplete personal data.

Right to Erasure

You can request deletion of your personal data under certain circumstances.

Right to Data Portability

You can request your data in a portable format to transfer to another service.

Right to Object

You can object to processing of your personal data for certain purposes.

Right to Restriction

You can request limitation of processing under certain circumstances.

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in the contact section. We will respond to your request within 30 days.

Third-Party Services & APIs

MonetizeDesk integrates with various third-party services to provide functionality.

Social Media Platforms

Facebook & Instagram

We use Facebook Graph API to:

  • • Publish content to your pages
  • • Retrieve analytics and insights
  • • Manage page settings
Facebook Privacy Policy →

Twitter/X

We use Twitter API to:

  • • Post tweets and threads
  • • Upload media
  • • Retrieve engagement metrics
Twitter Privacy Policy →

LinkedIn

We use LinkedIn API to:

  • • Share posts to profiles/pages
  • • Access page analytics
  • • Manage company pages
LinkedIn Privacy Policy →

YouTube

We use YouTube API to:

  • • Upload and manage videos
  • • Retrieve channel analytics
  • • Manage playlists
Google Privacy Policy →

Cookies & Tracking Technologies

We use cookies and similar technologies to improve your experience.

Types of Cookies We Use

Essential Cookies

Required for authentication, security, and basic functionality. Cannot be disabled.

Analytics Cookies

Help us understand how you use MonetizeDesk to improve our service. Can be disabled in settings.

Preference Cookies

Remember your settings and preferences across sessions.

Note: We do not use advertising cookies or sell your data to third parties.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Compliance & Regulations

MonetizeDesk complies with:

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • Facebook Platform Policy
  • YouTube Terms of Service

Contact Information

For any privacy-related questions or to exercise your rights, please contact us:

Email Address

privacy@monetizedesk.com

Primary contact for all privacy-related inquiries

Mailing Address

MonetizeDesk Privacy Team 123 Privacy Street Data Protection City, DP 12345 United States

For formal privacy requests and legal correspondence

Response Time

Within 30 days

We aim to respond to all privacy inquiries promptly